Care homes must take their online reputation seriously.
Hear some top tips on how to deal with online reviews from experts Reputation on this special Care Home Management magazine podcast.
Good and bad online reviews must be responded to in a timely manner, and difficult conversations taken offline.
A robust strategy around dealing with online reviews will help a care home business by boosting occupancy and employee morale.
Listen to all our industry-leading podcasts here.
Care Home Management is the UK's leading media brand for care home providers and managers.