COVID-19 Special Podcast: Managing in a Crisis. From Care Home Management

In the second of our COVID-19 special podcast roundtables, sponsored by Smooth Digital, we look at Managing in a Crisis.

Publishing editor Steve Hemsley is joined by four experts to discuss the management and leadership challenges faced by care homes during the Coronavirus outbreak.

Our panel comprises:  Nikki Walker, COO at QCS; Fiona Hale, managing director at CoolCare; Sybille Steiner, partner at Irwin Mitchell and Anne Myrup product director at Planday.

They discuss:

·       How to manage a care home in a crisis

·       What to focus on and how to prioritise

·       The importance of having a crisis plan now and in the future

·       Why clear and open communication with all staff is crucial

·       How digital technology can help managers to lead effectively

·       Why employment law must not be ignored during a crisis

·       The importance of data collection so the business continues

Tune in today and share our panel’s thought-leadership and insight.